Privacy Statement

The AanUit service is provided by Ease2pay Services B.V. (“Ease2pay”). Ease2pay values the protection of the privacy of its customers and visitors to its websites and apps. Personal data is handled and secured with care. Ease2pay processes personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws and regulations.

Controller

Ease2pay Services B.V. is the controller responsible for the processing of personal data as described in this statement. Ease2pay is established at Burgemeester Oudlaan 50 – Enterprise Building EUR
3062 PA Rotterdam, the Netherlands.

What personal data do we process?

Ease2pay processes personal data that you provide to us yourself or that we obtain when you use our services or visit our websites/apps. This may include the following data:

  • Name, address, and residence

  • Email address and telephone number

  • Payment information

  • Usage data related to the AanUit service

  • IP address, cookie IDs, browser data

  • Other information you actively provide, for example via contact forms

For what purposes do we process personal data?

Ease2pay processes your personal data for the following purposes:

  • Establishing and performing agreements with customers

  • Managing relationships and maintaining contact

  • Providing and improving our products and services

  • Complying with legal obligations

  • Performing financial administration, including invoicing and debtor management

  • Marketing and communication purposes, such as informing you about new or relevant products and services

  • Handling disputes, questions, or complaints

  • Conducting analyses for statistical and research purposes

  • Optimizing our websites and apps

On what legal grounds do we process your data?

Ease2pay processes personal data on one or more of the following legal grounds:

  • The performance of a contract

  • Compliance with a legal obligation

  • Legitimate interests (such as improving our services or preventing fraud)

  • Your consent (for example, for receiving marketing communications)

If we process data based on your consent, you can withdraw your consent at any time.

Marketing

Ease2pay may use your personal data to inform you about products, services, or promotions that may be of interest to you. This may be done by phone, in writing, or electronically (e.g., via email or app notifications). If you do not wish to receive marketing communications, you can unsubscribe at any time using the unsubscribe link in our emails or by contacting us through our contact form.

Use of cookies

Our websites and apps use cookies and similar technologies. Cookies are small text files placed on your device. We use cookies for:

  • The technical operation of the website and apps

  • Remembering preferences

  • Collecting statistics to improve our services

  • Marketing purposes, such as displaying relevant offers

For non-essential cookies, we will always request your consent. For more information, please refer to our cookie policy on our website.

Sharing personal data

Ease2pay may share your personal data with third parties if this is necessary for the performance of our services, to comply with legal obligations, or if you have given your consent. We enter into data processing agreements with parties that process your data on our behalf to ensure the same level of security and confidentiality of your data.

Transfers outside the EEA

It may occur that Ease2pay transfers your personal data to countries outside the European Economic Area (EEA). Such transfers will only take place if appropriate safeguards have been implemented to protect your privacy, such as the use of standard contractual clauses approved by the European Commission.

Security of personal data

Ease2pay takes appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, publication, and unlawful processing. In doing so, we consider the state of the art, the implementation costs, and the nature of the processing.

Retention periods

Ease2pay does not retain your personal data longer than necessary for the purposes for which it was collected or to comply with legal obligations.

Your rights

Under the GDPR, you have the following rights:

  • Right of access to your personal data

  • Right to rectification or erasure of your data

  • Right to restriction of processing

  • Right to object to the processing

  • Right to data portability

  • Right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

You can submit a request via our contact form stating “privacy.” Ease2pay will respond to your request within four weeks. To verify your identity, we may ask you for additional information.

Questions or complaints

If you have any questions or complaints regarding this privacy statement or the processing of your personal data, please contact us via our contact form stating “privacy.” You can also file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

Changes

Ease2pay reserves the right to amend this privacy statement. We recommend reviewing this statement regularly to stay informed of any changes.